Conference call services, as their name suggests, are those services which provide conference calling services via telephone networks. With a few notable exceptions (listed below), conference call services are offered by the major conference calling service providers, namely: SIP, GPRS, and VoIP companies. Although there is a plethora of low cost Internet based conference calling systems available, these systems often fall short in one or more of the following areas. It should be noted that the quality of the free call recording often depends on the quality of the internet connection used. Therefore, if the connection is not of optimal quality, the conference call cannot be of optimal quality.
Video Conferencing: Video Conferencing is a relatively new type of conference calling service. Through the use of video cameras, participants can communicate to each other using special computer software applications. Generally, video conference bridge is a specialized device, which is enabled with special software enabling it to communicate with the participants in real time. This device has an internet feed allowing the participants to see each other. Video conference bridge is also capable of transmitting the audio feed live to other connected parties.
HD Video: HD Video is another new type of video conferencing that has been quite popularized in recent times. Through HD video technology, the participants are able to interact using a higher resolution than the standard. In addition, participants can see each other as they speak, and can even see the surroundings. HD video allows for smoother, clearer conversations and vastly improved on-air quality. Many webex teams prefer to use webex meetings as compared to using standard video conferencing.
VoIP: VoIP is another way of making conference calls. VoIP is a unique system that allows you to make long distance and international phone calls at much lower rates. Because VoIP uses your existing network to send and receive calls, there are no long distance charges associated with using it. Moreover, because VoIP is an internet-based application, all conference calls made via it are free.
Dial-in Numbers: Dial-in numbers can be used for conference calls so that the callers do not need to provide a unique dial-in number for each participant. Generally, each participant is assigned a unique dial-in number prior to a call. A good dial-in number should allow multiple users to dial into the conference without being prompted for their unique phone number. The advantage of dial-in numbers over calling cards is that the users do not have to enter their unique conference calling card numbers during the conference call.
Call Tracking: If a call gets busy, the conference call service will automatically record the call and publish it to a caller ID. The recorded call can then be reviewed later by any authorized member of the call conference call. Reviewing the instant conference calls will help leaders understand how well the participants understood the discussions. Conferencing calling services also offer the option for the callers to listen to previous calls. Reviewing previous calls will allow leaders to learn more about the participants and what other needs and wants the other participants may have had. You can get more enlightened on this topic by reading here: https://www.encyclopedia.com/economics/encyclopedias-almanacs-transcripts-and-maps/call-center-services.